Refund policy

Arevo Products Refund Policy

At Arevo Products, we are committed to providing high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we are here to help with our refund policy.

1. Eligibility for Refunds

We offer refunds under the following conditions:

  • The item must be unused, in its original packaging, and in the same condition as received.

  • You must request a refund within 4 days of receiving your order.

  • Proof of purchase is required (order confirmation or receipt).

2. Non-Refundable Items

Certain items are non-refundable, including:

  • Personalized or customized products

  • Perishable goods (e.g., food, flowers, etc.)

  • Digital downloads or software

  • Gift cards

  • Clearance or final sale items

3. Refund Process

  1. Contact our customer support team at [help@arevoproducts.com] with your order details and reason for the refund.

  2. If approved, you will receive instructions on how to return the product.

  3. Once we receive and inspect the returned item, we will notify you about the refund status.

  4. Approved refunds will be processed within 15 business days, and the amount will be credited to your original payment method.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the item was defective or incorrect.

  • We recommend using a trackable shipping service to ensure safe delivery.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at [help@arevoproducts.com] with photos of the issue. We will arrange a replacement or full refund at no additional cost.

6. Late or Missing Refunds

If you haven’t received your refund within the stated timeframe:

  • Check with your bank or payment provider as processing times may vary.

  • Contact us at [help@arevoproducts.com] if further assistance is needed.

For any additional questions, please reach out to our support team at [help@arevoproducts.com].

Arevo Products reserves the right to update this policy at any time without prior notice.